SquidIPTV Support

Contact SquidIPTV Support

Need help with your IPTV service? Our support team is available 24/7 to assist with subscriptions, device setup, troubleshooting, and free trial questions. Whenever you need help, a real SquidIPTV expert is ready to assist you.

We provide fast, reliable, and multilingual support to customers across Canada and beyond.

Why SquidIPTV Customer Support?

At SquidIPTV, we believe great streaming starts with great support. Whether you’re setting up your first device, experiencing a technical issue, or deciding which plan is right for you, our team is here to make things simple and stress-free.

Our support staff is trained to handle both basic questions and advanced IPTV configurations, so you’re never left guessing.

What We Can Help You With

Subscription & Account Support

Choosing the right IPTV plan
Renewals, upgrades, and plan changes
Billing and payment questions
Account access and management

Technical Support & Troubleshooting

Device setup for Firestick, Android, Smart TVs, MAG boxes, and more
App installation and configuration
Buffering, freezing, or playback issues
EPG and channel list setup
M3U playlist assistance

Free Trial Support

Activating your SquidIPTV free trial
Testing features and channels
Trial-to-subscription guidance
Walkthroughs of service features

Multilingual Support

English support available nationwide
French support for Quebec customers
Additional language support available on request

How to Contact SquidIPTV Support

Email Support

For direct assistance, you can reach us by email:

General inquiries: support@squidiptv.com
Technical issues: support@squidiptv.com

Billing questions: support@squidiptv.com

Average response time is under 2 hours, often much faster.

Live Chat

Use the live chat option on our website for instant help. Our agents are available 24/7 to answer questions, guide you through setup, or resolve technical issues in real time.

WhatsApp Support

For quick questions and mobile-friendly support:

WhatsApp: +447391350989

Ideal for fast troubleshooting and updates while on the go.

Support Tickets

For more complex issues, submit a support ticket through your SquidIPTV account dashboard. This allows our technical team to review your setup in detail and provide a tailored solution.

Phone Support (Premium Members)

Premium subscribers receive priority phone support.

Phone: +447391350989
Hours: Monday to Sunday, 8:00 AM to 11:00 PM EST

Common Questions We Handle

Setup and Installation

How do I install SquidIPTV on my Firestick?
Which device works best with SquidIPTV?
Can I use SquidIPTV on multiple devices?
How do I configure my M3U URL?

Streaming and Performance

Why is my stream buffering or freezing?
How can I improve 4K streaming quality?
Channels freezing during peak hours
EPG not loading properly

Account and Billing

How do I upgrade my subscription?
When does my free trial expire?
Accepted payment methods
Refund and cancellation policies

Service Features

How many channels are included?
Do you offer Canadian local channels?
Is catch-up TV available?
Can I record live TV?

Before You Contact Us

To help us resolve your issue faster, please have the following information ready:

Your SquidIPTV account email or username
Device type and model
App or IPTV player you’re using
Internet speed test results
A clear description of the issue
Screenshots or recordings if available

Support Resources

Knowledge Base

Visit our help center for step-by-step guides and FAQs covering:

Device setup tutorials
Common IPTV troubleshooting
Streaming optimization tips
Feature explanations

Video Tutorials

Watch easy-to-follow video guides that show:

How to install SquidIPTV on different devices
App configuration walkthroughs
Advanced features and settings

Community Forum

Join our user community to:

Share tips and advice
Learn from experienced users
Stay updated on new features
Connect with other Canadian IPTV viewers

Our Commitment to You

We’re committed to delivering not just reliable IPTV service, but dependable customer support you can trust. Our team receives continuous training to stay up to date with the latest devices, apps, and IPTV technologies.

Typical response times:

Live chat: Instant to 2 minutes
Email: Within 2 hours
Support tickets: Within 4 hours
Phone support (Premium): Immediate

Your satisfaction matters. If something isn’t right, we’ll work with you until it is.

Service Areas We Support

We provide full customer support across all Canadian provinces and territories, including:

Ontario, Quebec (French support available), British Columbia, Alberta, Manitoba, Saskatchewan, Nova Scotia, and all other regions in Canada.

Ready to Get Started?

If you’re new to SquidIPTV, our team can help you:

Choose the best plan for your needs
Activate your free trial in minutes
Set up your devices before subscribing
Answer any questions you have

Reach out anytime. We’re here 24/7.

SquidIPTV Support Team
Your trusted partner for reliable IPTV streaming in Canada
Available 24/7 with fast, multilingual, expert assistance